In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligencedriven, multi-platform endpoint management solution with VMware Workspace ONE®. Through a combination of handson labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days,
you will have the foundational knowledge for effectively implementing VMware Workspace ONE® UEM.

By the end of the course, you should be able to meet the following objectives:
• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize essential Workspace ONE administrative functions
• Summarize and implement common Workspace ONE integrations
• Explain the integration of Workspace ONE UEM with directory services
• Explain and deploy Workspace ONE edge services
• Onboard device endpoints into Workspace ONE UEM
• Securely deploy configurations to UEM managed devices
• Maintain environment and device fleet health
• Deploy applications to UEM managed devices
• Analyze a Workspace ONE UEM deployment

Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales
engineers, and consultants

This course has no prerequisites.

1 Course Introduction
• Introductions and course logistics
• Course objectives
2 Platform Architecture
• Summarize the features and functionality of
Workspace ONE UEM
• Outline the benefits of leveraging Workspace ONE
UEM
• Recognize the core and productivity components
that make up the Workspace ONE UEM platform
3 Administration
• Explain the features and functions of Workspace
ONE Hub Services
• Summarize hierarchical management structure
• Navigate and customize the Workspace ONE UEM
console
• Outline account options and permissions
4 Enterprise Integrations
• Outline the process and needs to integrate with
directory services
• Explain certificate authentication and practical
implementation with Workspace ONE
• Explain the benefits of integrating an email SMTP
service into the Workspace ONE UEM console
5 Onboarding
• Outline the prerequisite configurations in the
Workspace ONE UEM environment for onboarding
devices for management
• Outline the steps for setting up autodiscovery in
the Workspace ONE UEM console
• Enroll an endpoint via the Workspace ONE
Intelligent Hub app
• Summarize platform onboarding options
6 Managing Endpoints
• Explain the differences between device and user
profiles
• Describe policy management options for Windows
10 and macOS
7 Alternative Management Methods
• Describe the function and benefits of device
staging
• Configure product provisioning in the Workspace
ONE UEM console
• Understand the benefits of deploying a Workspace
ONE Launcher configuration to Android devices
8 Applications
• Describe the features, benefits, and capabilities of
application management in Workspace ONE UEM
• Understand and configure deployment settings for
public, internal, and paid applications in the
Workspace ONE UEM console
• Describe the benefits of using Apple Business
Manager Content integration
• Describe the benefits of using server-to-client
software distribution
• List the functions and benefits of the Workspace
ONE Software Development Kit (SDK)
9 Device Email
• Outline email clients supported by Workspace ONE
UEM
• Configure an Exchange Active Sync (EAS) profile in
the Workspace ONE UEM console
• Configure Workspace ONE® Boxer settings
• Summarize the available email infrastructure
integration models and describe their workflows
10 Content Sharing
• Describe the benefits of using Content Gateway
and the Content Gateway workflows
• Describe the benefits of integrating content
repositories with Workspace ONE UEM
• Configure a repository in the Workspace ONE UEM
console
11 Maintenance
• Identify console tools that support maintenance
• Analyze how to implement compliance policies to
protect environmental security
• Outline features and functions enabled by
Workspace ONE Assist
12 Intelligence and Automation
• Outline the functionality enabled by Workspace
ONE Intelligence
• Summarize and deploy automation
• Describe the functions and benefits of using
compliance policies
• Explain the use-case for Freestyle Orchestrator and
understand Freestyle Workflows
• Outline the capabilities of sensors and scripts and
the steps for creating them